Refund Policy
Effective date: 2026-09-21
This policy applies to Film House and its published services, including ticket sales for screenings.
At Film House, we strive to provide a transparent refund policy for our patrons.
Eligibility for Refunds
Refunds are available for tickets purchased directly through our website for screenings at Film House.
Exclusions
Refunds are not available for promotional tickets or special events.
How to Request a Refund
To request a refund, please contact our support team with your order details.
Processing Time
Refund requests will be processed within 5-7 business days after approval.
Cancellation Policy
Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.