Film House Contact

Refund Policy

Effective date: 2026-09-21

This policy applies to Film House and its published services, including ticket sales for screenings.

At Film House, we strive to provide a transparent refund policy for our patrons.

Eligibility for Refunds

Refunds are available for tickets purchased directly through our website for screenings at Film House.

Exclusions

Refunds are not available for promotional tickets or special events.

How to Request a Refund

To request a refund, please contact our support team with your order details.

Processing Time

Refund requests will be processed within 5-7 business days after approval.

Cancellation Policy

Refunds are handled according to the Refund Policy and applicable consumer law. Refund Policy.